E-Government Development for People and Businesses

9:34:43 AM | 25/8/2020

The opening ceremony of the National Reporting Platform, the Center for Information and Directions from the Government and Prime Minister, and the announcement of 1,000th online public service on the National Public Service Portal, took place recently in Hanoi.

The operation of the National Reporting Platform and the Center for Information and Directions from the Government and Prime Minister is considered an important step of innovation and change from physical documents to electronic documents.

The Center for Information and Directions from the Government and Prime Minister is connected to operating centers, information reporting systems, national databases, information systems, and specialized databases of central and local agencies. The center has become a core element of the intelligent digital infrastructure. From this center, the Prime Minister and cabinet members can monitor and inspect activities within their jurisdiction. At the same time, digital data and visual images will help the Prime Minister and Government officials to direct and administer day-to-day work.

The National Reporting Platform and the Public Service Portal for the management and administration of the Government are built, operated and developed by Vietnam Posts and Telecommunications Group (VNPT).

According to Minister and Chairman of the Government Office Mai Tien Dung, following typical e-government development events in the past time, this system is an important hallmark on the e-government construction and development roadmap, illustrates the resolution to reform the administration, promote information technology application to administration, gradually eliminate the paper document system, and adopt paperless administration.

Minister, Chairman Mai Tien Dung added that, after nearly a year of urgent construction, with joint efforts, unanimity and close coordination of the Government Office, ministries, local agencies, international experts and information technology service providers, especially VNPT Group, the system has to date completed the first phase of operation.

To date, the reporting information systems of 30 ministries, agencies, localities and business corporations have been connected, and integrated information and data with the National Reporting Platform. At the same time, 101 out of 200 periodical reports and socioeconomic data reports were connected to and provided for the platform by ministries and agencies. Initially, it has seven information categories and 25 real-time online connections with various information for direction and administration for better work of the Government and the Prime Minister.

The system helps leaders make information, data-based decisions, allows monitoring and supervising of how ministries, branches and localities are performing on socioeconomic development goals assigned by the National Assembly and targets assigned by the Government.

In addition, the establishment of the Center for Information and Directions from the Government and Prime Minister with advanced equipment and technology, connected, integrated, and shared with the National Reporting Platform, will serve Prime Minister, Deputy Prime Ministers, and Government members to work with ministries, branches and localities, and perform direction and operation based on digital data, visual images, and interactions.

On this occasion, the Government Office announced the integration of three online public services that are of interest to people and businesses on the National Public Service Portal: No. 1000 public service: Declaring and paying registration fees and submitting car registration forms online; No. 999 public service: Registering adjustments to compulsory social insurance, health insurance, unemployment insurance and report on labor changes; and No. 998 public service: Paying compulsory social insurance, health insurance, unemployment insurance, occupational accident and occupational disease insurance.

After more than eight months of operation, the National Public Service Portal has connected with 18 ministries and central agencies, 63 provinces and cities and eight banks, payment intermediaries and e-wallet service providers; prepared to integrate and provide 1,000 online public services. To date, the portal has nearly 56.4 million visits, more than 220,000 registered accounts, over 14 million synchronized records, and over 260,000 settled records.

Online public services are proven to reduce total social cost for implementing public services by more than VND13 trillion (over US$500 million) a year, of which the National Public Service Portal accounts for over VND6,700 billion.

By Quynh Anh, Vietnam Business Forum