Vinh Phuc: Accelerating Administrative Reform and Enhancing Investment Climate in IZs

The Vinh Phuc Industrial Zones Management Board has implemented systematic administrative reforms this year, enhancing the investment environment and guaranteeing that administrative procedures within its jurisdiction are always transparent, streamlined, efficient, and user-friendly for investors and businesses. Mr. Vu Kim Thanh, Deputy Director of the Board, discussed with our reporter the remarkable results of administrative reform and business environment improvement in the first nine months of 2023.

Mr. Le Thanh Quan, Director of Economic Zones Management, congratulates Vinh Phuc Industrial Zones Management Board 

How did the Vinh Phuc Industrial Zones Management Board reform administrative procedures, improve the business environment, and provide business support in the first nine months of 2023?

From January to September 2023, the board processed all administrative procedures at the Provincial Public Administration Service Center. By September 15, 2023, the board had resolved 2,781 administrative records, of which 2,411 were successfully settled and 369 were withdrawn or rejected. Among the successful records, 2,399 (99.5%) were completed on time and 12 (0.5%) were delayed.

The board performed administrative procedures efficiently and diligently under the single-window mechanism at the Provincial Public Administration Service Center. It handled 99.5% of administrative records on time, provided and declared 100% of administrative procedures electronically on the national investment information system, and settled 100% of administrative procedures related to labor in a convenient location for businesses. Public employees at the Provincial Public Administration Service Center adhered to working hours, service hours, and settlement deadlines; managed records and documents; and updated monitoring records on application receipt and result delivery as required.

The board also offered regular legal support to businesses undergoing administrative procedures under its jurisdiction, helping them save time, gain trust, and attract investment for local industrial zones. Additionally, the board increased the post-inspection of licensed projects. It addressed challenges and issues faced by tenants; responded to their inquiries and suggestions promptly and effectively; and resolved complex and long-standing problems. The board collaborated with businesses and relevant units regularly to find optimal solutions to existing challenges.

A panoramic view of Ba Thien II Industrial Park in Vinh Phuc province

What investment promotion strategies did the board adopt to complement its efforts in administrative reform and business environment improvement?

The business investment environment in Vinh Phuc industrial zones improved significantly in the first nine months of 2023. The board prioritized investment promotion in industrial zones as a key task to foster their development. The board implemented various and focused investment promotion strategies, such as:

Actively approaching and promoting large corporations and projects that matched the planning and nature of targeted industries in industrial zones, guiding and inviting investors to visit industrial zones, surveying locations and studying investment procedures to persuade them to locate their projects in local industrial zones. The board collaborated with Tan Thuan Corporation, Kitz Group, Tamron (Japan), and investors from India, South Korea, and China to encourage them to invest in projects in local industrial zones.

Attending domestic and overseas conferences and seminars on investment attraction for industrial zones, such as the seminar on foreign investment attraction in high-tech sector and technology transfer promotion; the workshop on “Electric vehicle development trends in the world and Vietnam”; the workshop on Vietnamese and Chinese business connection and cooperation; and celebratory activities for the 50th anniversary of Vietnam-Japan diplomatic relations, including Vietnam-Japan investment connection workshop, online discussion with businesses in Aichi and Tochigi prefectures of Japan, high-level economic workshop on Vietnam-Japan diplomatic relations establishment, workshop on attraction of Vietnamese and Japanese strategic investors in Vinh Phuc province in 2023, and seminar on “'Vietnam-Japan cooperation toward green growth”; Red River Delta investment promotion conference; northern investment promotion training conference organized by the Ministry of Planning and Investment to update information on laws, policies, investment trends and investment promotion skills.

Coordinating with central and local news and press agencies to enhance communications on investment climate advantages, mechanisms and policies in the province’s industrial zones; completing investment promotion contents for industrial zones in 2023; creating investment promotion videos and documents to introduce the investment environment; preparing investment promotion documents for business trips of the Provincial Party Secretary in Austria and Italy; and sending reports to the Department of Planning and Investment.

Thang Long Vinh Phuc Industrial Park, a popular choice for Japanese investors

What are the main objectives of the board for the remaining quarter of 2023 to advance administrative reform and boost the investment and business environment in Vinh Phuc industrial zones?

For the remaining quarter of 2023, the board will enhance administrative reform in industrial zones and promptly and effectively address feedback and recommendations from businesses on challenges, issues, and shortcomings in complying with regulations on investment and business activities. The board will also reinforce post-licensed investment support to avoid and resolve investment disputes, focus on supporting large projects, and offer various forms of support, such as direct support at the Provincial Public Administration Service Center, telephone hotline support, text or email support, online answers on websites, and direct support for field trips in industrial zones.

The board will implement digital transformation initiatives; advance administrative reform, apply information technology to administrative management, optimize the performance of document management and administration systems, and deliver high-level online public services.

Additionally, the board will maintain and grant accounts, update account information and assist businesses in accessing and use periodic reports and administrative procedures related to investment projects on the national investment information system in accordance with the Investment Law 2020

Thank you so much!

Source: Vietnam Business Forum