For small and medium-sized enterprises in Vietnam, benefits from e-commerce are enormous and undeniable. Many enterprises want to participate in e-commerce but the barriers in language, IT level or trade knowledge, lack of professional e-commerce products and services leading to slow and inefficient approach and development of e-commerce. In practice, Vietnam is in urgent need of distributors, who can introduce top e-commerce products, which have been successfully applied in the world. OSB Technology and Investment JSC is one of the first companies realising that idea.
OSB was established in July 2007 when Vietnam economy deeply integrated into the world economy and the information technology and telecommunication was growing strongly with many convenient applications. Therefore, it is easy to understand why OSB selected IT and telecommunication as its main activity. However, to survive and grow the Company has chosen its own way, i.e. importing successful global e-commerce products, services and models into Vietnam. OSB has studied and developed the first and only two utility services in Vietnam.
First is the searching service for information about American importers via the database of the entire store of U.S Customs' L/Cs (
www.traderfax.vn). The service was set up at Silicon Valley and can serve enterprises in the most professional way with the following utilities: provide accurate U.S importers of each article; keep track of trends and size of articles exported to the U.S market; keep track of movements of each article exported from competitors into the U.S market
.
At present, there are hundreds of Vietnamese businesses to register this service. OSB has collected positive feedback from customers. In addition to high evaluation of this utility, there are comments to help the service be better Vietnamised.
OSB is the franchise partner of EC21, the world leading e-commerce group (Website
www.ec21.com has attracted millions of businesses from all over the world to offer sale and purchase of services). OSB helps bring EC21's services to Vietnamese enterprises, assists local enterprises to trade on EC21 website, accepts payment and carries out customer care in Vietnam on behalf of EC21. To be evaluated as the world top e-commerce website following the B2B model, OSB with experience in e-commerce will help Vietnamese enterprises, especially exporting companies, to look for partners and expand their market.
In the difficult context of the global economy including Vietnam, Vietnamese enterprises more than anyone understand that they must rely on efficient products and services that help support them in production and business at much lower costs compared to other traditional commercial promotion methods. Accordingly, the two services brought by OSB have received the warm response from the Vietnam's business community.
Only after one year of operation, OSB has earned respectful results. The Company has a fast and stable growth rate. The biggest achievement is that OSB is able to establish a new system of service with high grey-matter content, form a network of traditional customers who help to build the Company's position and brand name.
To attain such successes, OSB always receives a big contribution from the young and dynamic staff. Especially, they are trained professionally in IT and e-commerce. Tran Dinh Toan, OSB vice Director General, pondered that the Company specialising in IT should lead in IT application. Therefore, OSB uses software in almost all operations from administration, finance to transactions with international and local customers. When doing business with partners, the Company encourages the online conference and reduces traditional ways of working. The Company itself has built a website since its foundation, which provides Vietnamese enterprises with products and services in detail at
www.osbholding.com
The Company's objective in the coming time is to become a reliable address supplying world top IT and telecommunication products and services to Vietnamese businesses, thereby partly contributing to help enterprises to boost IT and telecommunication application in their production and trade.
K.T