VDC: Pioneer in Broadband Internet

Vietnam has three major broadband internet suppliers, namely VDC (a member company of VNPT Group), military-run Viettel Group and FPT Corporation, with VDC holding over 70 percent of the market. In 2009 alone, VDC signed up about one million new broadband internet subscribers, more than the new subscriptions of Viettel and FPT combined. The company’s total international internet traffic capacity reaches 70 Gbps and will soon grow to 75 Gbps. VDC has created and provided a wide range of services, from traditional services like VNN - 1260, 1267, 1268, 1269 and 1260-p indirect internet, telephone 171 and frame relay, to value-added services like telephone 171, prepaid 1717, MegaVNN, WiFi Fone VNN, VNN 999 - Wap, VNN Inforgate, VNN Roaming, My Mobile, Mega E - Meeting, online business, e-commerce, electronic authentication and online payment services.

 

In addition to developing a variety of value-added services, VDC has also made targeted investments to improve service quality. Since 2000, the company has opened a customer reception unit which operates as an independent entity. Customers can call 18001260 for free to learn about services provided by VDC, as well as necessary technical parameters, which is considered a breakthrough in VDC customer care.

 

One of the activities demonstrating VDC’s motto “Innovation - Pioneering - Culture” is its pursuit of international partners. Specifically, the company hosted the conference "VDC Partners Meeting 2009" attended by 60 senior officials from leading global telecom groups with business ties with VDC, like NTT Com, SingTel, PCCW, Telecom Deutches and Microsoft, to present an overview of Vietnam's telecommunications market, legal environment and industry development orientations. Mr Vu Hoang Lien, Director of VDC, said: Promoting cooperation with partners is always essential. Particularly in a time of economic recession, companies should work together to find better business strategies.

 

In two consecutive years (2008 and 2009), VDC won all national-level awards at the Vietnam ICT Awards, like Best ISP Award, Best ISP Customer Care Award, Fastest-growing ISP Award, and Best Home ISP Award.

In addition to internet products, VDC is also known as a top-notch software provider in Vietnam. Its strongly community-oriented software products include e-commerce software, advertising management software, recruitment software and project management software. The most well-known and socially meaningful product is the Internet café manager - Windows Version (INCMwin). INCMwin is a solution to public internet management running on the Windows environment. Outstanding features of INCMwin include blocking sites with harmful content, automatically updating the blacklist, registering user names and collecting service charges. This software is a free product for VNN cafe internet agents in the country.

 

Mr Lien said “Besides our business front, we have also taken part in many social and community development activities like funding the "Vietnam Talent Contest", "Young IT Contest, Justice and Heart”, “Bringing the Internet to rural areas”, “Bringing the Internet to schools” and “A million hours with the Internet.”