Saigon Newport Corporation: Global Reach, Global Connection

Founded on March 15, 1989, Saigon Newport Corporation (SNP) has evolved from a modest terminal on the Saigon River, equipped with four berths, a 1.2-kilometer-long quayside and dilapidated warehouses. After 35 years of constant renovation, SNP has cemented its position as a leader in port operations not only in Vietnam but across the Southeast Asia region. SNP’s three core businesses - port operations, logistics services, and shipping and sea services - underscore its leadership in the industry. Its dynamic growth has significantly contributed to enhancing Vietnam’s national standing and fostering global trade relations. In recognition of its outstanding achievements and contributions, SNP has earned the prestigious title of Labor Hero for the second time.

SNP is honored with the Vietnam Value award for an impressive streak of seven consecutive years

Solidifying its market leadership

As of March 2024, SNP operates 28 port facilities and logistics infrastructure nationwide, and asserts its leading position in the maritime industry. Notably, its terminal network, including deep-water ones such as Lach Huyen Port in Hai Phong City and Cai Mep-Thi Vai Port in Ba Ria-Vung Tau province, stands as reliable destinations for numerous major shipping lines. The corporation reports handling over 8,000 voyages annually from more than 60 global shipping lines, handling a throughput volume of 9.7 million TEUs. This contributes to a nearly 56% market share of container import and export nationwide. Total volume of SNP’s terminal network is equivalent to the volume of the 17th largest port among the top 20 largest container ports in the world.

SNP not only leads in terms of port operations but also offers diverse logistics services, expanding from port to factories in industrial parks and export processing zones. These services include comprehensive warehouse management, freight forwarding, road and waterway transportation connecting Laos, Cambodia, and all the regions across the country, from Northern Vietnam to the Mekong Delta. Additionally, the corporation provides services for OOG cargo, solar and wind energy projects in the Central, Central Highlands, and Southwest regions. It excels in one-stop electronic customs brokerage services, as well as international door-to-door services through a network of over 50 agents in key markets such as the United States, China and South Korea.

The reputation of SNP continues to be affirmed through the trust and partnership of customers both domestically and internationally. Notably, the corporation has been honored twice with the title of the Labor Hero by the State and has received the Vietnam Value award for seven consecutive times. Tan Cang Cat Lai Terminal and Tan Cang Cai Mep International Terminal (TCIT) received Green Port award from APEC Port Services Network (APSN) in 2017 and 2020.

SNP proactively joins international associations, igniting initiatives for the growth of the industry at regional and global events

Global reach, global connection

The pioneering in innovation, digitalization as well as the nonstop spirit of creativity and service quality improvement and customer-oriented mindset has been the way to propel SNP to stay ahead, keeping up with global trends, continuously modernizing formalities in serving customers, bringing them closer to the ambitious goal of global connectivity. Port research organizations put the terminal efficiency (calculated as per the meter of berth) at Tan Cang Cat Lai at the top tier, it is no exaggeration that Cat Lat terminal efficiency is as high as that of Port of Shanghai and even higher than that of Port of Singapore.

Back in 2016, SNP pioneered the E-port program, marking a significant turning point in modernizing the container handling procedures in Vietnam. The Electronic Delivery Order (EDO) has been applied at Tan Cang Cat Lai Terminal since 2020, paving the way for digitalization of procedures at other terminals nationwide, facilitating customers. This timely transformation helped ensure a seamless cargo flow in Southern Vietnam even during the COVID-19 pandemic. Currently, SNP is deploying various digital and green transformation solutions, effectively applying technology to business operations and moving toward the eSNP ecosystem, a comprehensive digital service center.

The benefits of information technology encourage SNP to further apply IT in connecting customers domestically and internationally. Currently, SNP has built a digital multimedia network of 10 digital channels including Facebook, Instagram, LinkedIn, Zalo OA, Viber and Email Marketing with nearly 70.000 followers.

In recent years, SNP has proactively joined international associations, igniting initiatives for the growth of the industry at regional and global events. SNP’s contributions to improving productivity, connectivity, digitalization and green logistics have been highly appreciated. In 2023, SNP attended nearly 30 conferences, exhibitions and trade promotion events in 21 countries, arranging meetings with senior leaders of strategic partners in Singapore, Taiwan, China and Europe.

With a solid foundation built over the past 35 years, SNP is confident in its ability to realize its international expansion and global connectivity strategies. The company remains committed to its mission of "Connecting the circulation of goods, developing the marine economy, raising the national brand, contributing to the construction and defense of the Motherland" and will soon become the leading corporation in the field of marine economy.

By Van Luong, Vietnam Business Forum