“Taking a seat at "Phu Dong" Restaurant, you will immediately enjoy professional utility and service. Phu Dong offers you a sense of comfort and appetite and a home-like meal atmosphere.” said Mr Nguyen Quoc Hoai, Director of Phu Dong Restaurant Chain, with the Vietnam Business Forum. Huong Thom reports.
Could you tell advantages that make the “PHU DONG" Restaurant a popular name to both domestic and foreign tourists?
"PHU DONG" Restaurant is named after the national hero “PHU DONG THIEN VUONG," a patriotic symbol known to both domestic and international tourists. The restaurant chain is located in very fine places in the downtown, with easy traffic access and spacious ambience. Well-combined architecture creates a cosy and friendly feeling. Foods are cooked by professional, experienced chefs and match the taste of most diners in both Vietnam and in the world.
We always create a sense of warmth and affluence when you are eating at our restaurant. To have premium service quality, our restaurants are frequently refurnished, repaired and renovated. The personnel is the soul of our restaurants, thus, all staffs are trained to instil the traditional culture of the restaurant and serve customers friendly and attentively to every single detail.
PHU DONG Restaurant Chain is known as the first internationally standardised restaurant in American Latin and Western Europe style in Hanoi and is the restaurant with the most delicious roasted dishes. Can you introduce more about this?
PHU DONG Restaurant always has a strong force of professional cooks led by cordon bleu chefs. They can proficiently cook Vietnamese, Chinese, Latin American, Western Europe, Korean and Japanese dishes. Our restaurants are also well-known for "Phu Dong grilled chicken", which makes the name and identity of PHU DONG trademark. The dish is made from Vietnamese chicken. An adult Vietnamese chicken weighs only 1.2 kilos. The fresh chicken is grilled with special ingredients to have the best taste. After 15 years, the grilled chicken has made the name of PHU DONG.
What are the core values that PHU DONG brings to its customers?
When customers go to "Phu Dong" Restaurant, they will enjoy both premium utility and service. The core values “PHU DONG” brings to our customers are the sense of comfort and appetite and the feeling of home-like atmosphere. Besides, prices are very reasonable. These factors impress all customers and they frequently return and introduce our restaurants to their friends, relatives or any visitors dropping on in Hanoi.
What impresses you most when you run your restaurants? Would you mind sharing your business secrets as well as strategic development direction of "PHU DONG”?
There is nothing happier than sit and see customers enjoying delicious meals contentedly. At that time, I feel delighted and proud of what I have done for this life. From my experience, I think that a restaurant manager must have the true “soul for food” and know to check and adjust dishes prepared by cooks to criteria of quality, ingredients, quantity, dressing and decoration. Besides, I must employ cordon bleu chefs and train servants to every detail. Interiors need frequently upgraded and repaired to keep the original look.
Our development strategy for the coming time focuses on strengthening the brand name and developing new "PHU DONG" restaurants in Gia Lai, Nha Trang, Phan Thiet, and Ho Chi Minh City. Then, we will extend our business arms to other countries like China, the US, Singapore, Japan and Laos and open vocational cuisine schools called PHU DONG to train servants, cooks and security staffs for restaurants in Vietnam and in other countries.
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