Digital Transformation of Cargo Handling at Tan Cang Warehousing JSC

Recently, Tan Cang Warehousing Joint Stock Company held the Go-Live Ceremony for electronic document-based cargo handling at the CFS (Container Freight Station) warehouse at Tan Cang - Cat Lai Terminal, Ho Chi Minh City. The event marks an important step in the company’s full digital transformation of cargo handling operations, aiming to digitize 100% of the cargo handling process.

Go-Live ceremony for electronic document-based cargo handling at the CFS

The ceremony was attended by representatives from the leadership of Tan Cang Warehousing JSC, Tan Cang IT Solutions Joint Stock Company (TCIS), customs authorities, and more than 40 forwarders, import-export businesses, and transport service providers.

The electronic document cargo handling system was developed by TCIS and implemented at the CFS warehouse of Tan Cang - Cat Lai Terminal. The system provides applications that speed up cargo handling, simplify paperwork, and reduce errors or loss of paper documents. Tan Cang Warehousing JSC is the first unit to apply the electronic document-based cargo handling process within the Saigon Newport Corporation’s system, Corps 20.

Reducing paperwork and accelerating processing

With the implementation of the electronic document cargo handling system, tasks such as confirming cargo receipt and delivery, loading and unloading, payment, and document submission are now fully digital, replacing the previous manual paper-based process.

Import-export companies and transport service providers can create and confirm cargo handling online, use digital signatures, receive electronic invoices, and monitor shipment status in real time through the eWMS (warehouse management software).

Previously, drivers had to carry multiple documents and complete several steps between departments to finish cargo handling procedures. The adoption of electronic documents now helps shorten processing time at warehouses by 30 - 50%, reduce congestion around the CFS warehouse, lower printing and paper storage costs, improve data traceability, enable intelligent data management, and ensure transparency and information security through electronic verification and reconciliation.

Speaking at the ceremony, Lieutenant Colonel Doan Phi, Deputy Director of Tan Cang Warehousing JSC, said, “This solution optimizes operational efficiency, enhances customer experience, and marks an important step toward building a smart warehouse management model within the Saigon Newport Corporation’s system.”

New milestone in logistics digital transformation

The Go-Live of the electronic document cargo handling process is a key project in Tan Cang Warehousing JSC’s digital transformation strategy, following the rollout of AutoGate and other smart warehouse management solutions.

The leadership of the company emphasized that eWMS will continue to be enhanced with smart features such as shipment tracking, scheduled pick-up, AI chatbots, and electronic data interchange (EDI) with logistics companies and shipping agents.

The successful Go-Live of the electronic document cargo handling process at the CFS warehouse of Tan Cang - Cat Lai Terminal, together with the synchronized digital platform from WMSVN and AutoGate, reinforces Tan Cang Warehousing JSC’s position as a leading driver of digital transformation in Vietnam’s logistics sector.

By Van Luong, Vietnam Business Forum