2010 witnessed a lot of changes in organization and brand identity with impressive business output, outstanding achievement in globalization of FPT Information System Joint Stock Company (FPT IS). FPT IS made great efforts to hold regional top position in fields of software development, ERP service, system integration and IT service.
Vietnam Business Forum reporter Do Ngoc interviewed Mr Duong Dung Trieu – General Director of FPT IS.
As a leader in the IT industry, can you please to tell us about projects that have helped identify your brand?
FPT mainly works in six fields: application software development, ERP service, IT service, system integration, Business Professional Outsourcing (BPO) and informatics treatment service. In each field, we have made great efforts to affirm our reputation and position with big domestic and foreign projects.
In the domestic market, with 15 years of experience in IT core applications development, we are proudly assigned to implement many national important projects. For example: the project “IT applications for personal income tax management” for General Department of Taxation – Ministry of Finance with the scale of 7,000 users, 800 tax offices in 63 provinces; 770 departments and managing 15 million taxpayers. This is the biggest project using SAP’s solution in many SAP taxation projects implemented in the world; Project Treasury And Budget Management Information System (TABMIS) has been implemented at all levels from State Treasury to Treasuries in provinces, districts and four Departments of Ministry of Finance, 700 headquarters and offices in localities and 40 State departmental offices; Project General Contractor of Supply and Implement ERP system for Petrolimex – to be the historically biggest IT project for Petrolimex, with 1400 users in 111 places of 41 Petrolimex’s members all over Vietnam.
Besides, FPT IS targeted international and regional markets. Globalization is the core content in our company’s strategy in period of 2010 – 2014. Globalization turnover by 2015 is expected to be US$150 million. Accordingly, we will continue and maintain globalization in 4 fields: ERP service (Enterprise Resource Planning), ITO (Information Technology Outsourcing), BPO (Business Professional Outsourcing) and company’s developed software selling.
At the moment, we are implementing many big projects in ASEAN such as: Project Administration and Operation Assistance 24x7 for approximately 600 servers located in Asian Pacific countries of Daimler Chrysler; the project providing service to implement and assist converting Email software system from Lotus Note into Exchange for Australian State Bank; project with Singapore Security Office. Being officially present in Cambodia and Laos, we are providing these two countries’ many banks and organizations with services.
In the context of more and more global IT companies investing in Vietnam, what strategy will FPT IS apply to enhance its competitiveness?
Integration is an inevitable development trend of Vietnam in following time, including in IT. This is both a big challenge and an opportunity for Vietnamese enterprises to improve competitiveness and identify position in domestic market. Proud of our 15 year experience in core IT applications, we are specialized professionals and understand customers’ demand. This is an important factor determining success of IT projects, which isn’t found in foreign IT firms. This is strongly proved by FPT IS being assigned to be the general contractor in project IT Applications for income taxation management – a typically national and social project. That shows adequate competence and experience of domestic enterprises such as FPT IS to implement big projects.
Secondly, system integration is our strength. With the basis of solutions from leading suppliers, we will develop general system that suit customers. Deeply understanding the specialized professions of Vietnamese customers and studying the world’s top solutions, we can develop optimal core software for each department.
Future trends of the IT field point to software and digital content which is a new field but of quick development. What is your opinion in these two fields?
Software has been strongly developed in Vietnam for recent years and will continue to lead development trend in coming time. As for digital content, the young are the beneficiaries, and Vietnam is in a period of ‘golden population’ with a high proportion of youth. They are both the engine and main customers for the digital content market. There have been many enterprises joining this market. However, there will also be fierce competition.
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