3:13:56 PM | 12/19/2025
In recent years, Dien Bien province has consistently invested in upgrading its bus station to improve safety, efficiency, and passenger experience. A major milestone was the opening of the Class I Dien Bien Phu Bus Station in early 2022, which greatly enhanced passenger transport management, ensured traffic safety, and met the rising mobility demands of local residents.
Dien Bien Phu Bus Station has been operating effectively since 2022
According to Nguyen Hoai Nam, Deputy Director in charge of the Dien Bien Provincial Bus Station Management Board, the board is a public administrative unit under the Department of Construction. It is responsible for organizing, managing, and providing support services for passenger transport by road across the province. The organizational structure includes one director, two deputy directors, two specialized departments, and direct management of 14 stations, including one Class I, seven Class IV-VI, and six stations below Class VI, covering a total area of more than 34,000 square meters.
The Dien Bien Phu Bus Station, a class I facility covering 15,347 square meters, handles up to 1,000 vehicle movements per day and night. It is equipped with advanced gate control systems, route monitoring, comfortable waiting areas, and passenger service counters, making it one of the most modern stations in Northwest Vietnam.
Other stations, including those in Muong Nhe, Tua Chua, Muong Lay, and Tuan Giao, have also been upgraded to meet national standards, ensuring clean, well-maintained facilities that improve service quality and passenger convenience.
The provincial bus station system currently manages six international routes connecting Vietnam and Laos, 89 interprovincial routes linking 17 provinces and cities, and 15 intra-provincial routes serving local transport needs. From January 1, 2023, to June 30, 2025, the system operated nearly 180,000 trips, serving over 600,000 passengers and maintaining stable and safe transit corridors.
Looking ahead, the board plans to prioritize the new Muong Luon Station following upgrades to National Route 12, as well as relocate and rebuild the Tuan Giao, Muong Cha, and Ban Phu Stations. Central stations across local centers will be modernized to ensure consistency and meet the evolving demands of transportation development.
To enhance governance and passenger experience, the board has embraced digital solutions, including station management software, electronic ticketing, automated gate control, and data monitoring via cameras and tracking devices. An online booking system integrated with mobile platforms is under development, allowing passengers to view routes, select departure times, and make cashless payments, moving toward a smart, paperless transport service.
Recognizing human resources as key to modernization, the board focuses on recruitment quality, regular staff training, and professional development to meet growing operational demands.
With coordinated investment in infrastructure, technology, personnel, and services, Dien Bien’s bus station system is becoming a central hub of a modern, safe, and sustainable transportation network. Public transit is increasingly supporting residents’ mobility, enhancing traffic safety, and driving socio-economic development in the province.
Huong Giang (Vietnam Business Forum)
Vietnamese
